Privacy Policy




Privacy Policy



Clinivex respects your privacy. Our guidelines for protecting the information you provide us during your visit to our website are listed below.

Your privacy is important to us. The Clinivex website (hereafter “Site”) is controlled and operated by Clinivex Enterprises Inc. (which, along with other Clinivex Group Affiliate companies, is referred to hereafter as “Clinivex,” “we,” “us” and/or “our”). This Privacy Statement explains our online information practices. This includes a description of the types of personally identifiable information (hereafter “PII” or “Personal Data”) data we may collect, how we may use it, with whom we may share it, and how you can make choices about the way your Personal Data is collected and used. This Privacy Statement applies to all Personal Data collected or submitted on this Site. This Privacy Statement does not cover links within this Site to other websites (including other Clinivex sites).

Privacy Statement: 

This statement discloses the Internet Privacy Policy for Clinivex website, “”. This site has been designed so that no personal identifying information is displayed online or is accessible to the public. You can browse “” and our online catalogs without telling us who you are or revealing any information about yourself. We ask that you register on our site to obtain access to special features such as product availability, contract pricing, and order.


Information collected during the ordering and operations process : 

When you order and register with Clinivex on the web, as well as through our Customer Contact Centers, we collect the following information: name, address, phone, email, and payment method, including credit card numbers, personal web settings, and account numbers.

We do not sell or distribute this information to any third party except to complete transactions with our freight companies and third-party suppliers that are authorized to drop ship orders on our behalf location information is used by Clinivex for distribution purposes to allow us to provide the best possible service levels to our customer base.

Information such as name, phone number, and credit card numbers are collected by third-party partners of Clinivex., such as Visa, MasterCard, Discover, and American Express, for the payment process.

When you register as a customer and provide us with your email address, we occasionally send you recommendations or notices of new products, prices, and services. This email may include paid or unpaid advertisements from third parties. Once you register, you will be given an opportunity to opt out of this service by changing the settings in your profile or via the first email you receive from us. If you do not initially choose to opt out, you may still block future emails of this type simply by following the instructions at the bottom of the update messages.

Information may be collected from you via direct mail, electronic and internet campaigns, as well as through e-newsletters, requests for literature and support, and customer surveys when you respond to a promotional campaign; Clinivex collects contact information as well as additional information to help us qualify the success of a promotion and to determine eligibility. The inclusion of your email address and contact information indicates permission to send notices of new products, prices, and services, including paid advertisements from third parties (authorized suppliers). Clinivex will not sell or distribute names, mailing and email addresses, and other contact information to third party advertisers except for the joint promotion of Clinivex and the third party. Your contact information, collected from the promotion, may be transferred to a third party (an authorized Clinivex supplier) when they are responsible for the fulfillment of a free item, sample, information, etc. At any time, you may request removal from our mailing list; see the instructions below. We also post surveys on our site. These surveys are optional. The information is collected to understand our user community better and will provide feedback to allow us to improve our service. From time to time, Clinivex may obtain email addresses from outside vendors and will send these obtained email addresses to electronic marketing materials from Clinivex removal from the Clinivex list can be accommodated.


“” contains links to other websites. Please note that when you click on one of these links, you leave the Clinivex website and enter a completely new one. This new site may have a different privacy policy than “,” and the content found on that site is not the responsibility of Clinivex.


“” uses software tags called "cookies" to identify customers and track shopping baskets when they visit our site. These benefits the customer by allowing them to stay logged in during their visit, so they do not have to log in continually. It also allows selected products within a shopping basket to remain as a customer goes to other areas to browse.

Log Files:

Clinivex maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and help provide reliable service, all with no association with your personal identity. Information collected includes IP addresses, browser types, and pages visited.

Feedback on Our Systems: 

Within your Clinivex shopping experience on “, “ you can provide us with feedback. We collect user feedback to improve our systems.

Specific Customer Questions;

Users who would like a response to specific questions concerning their service are directed to the Contact Us section on our website. We read and review all our customer service queries and use the information contained therein only to resolve the question at hand.

Removal from the Clinivex. Mail List: 

Please email your request to the Clinivex mail list manager to be removed from our mail list.

Information Security: 

All information gathered on the “” site is stored and maintained in secure facilities. Our website is regularly tested for potential security breaches. Our current security technology is Secured Socket Layer (SSL).

Data Theft Contingency Plan: 

Clinivex utilizes the Internet to provide a variety of features to our customers. While conducting business functions via the Internet, we store data related to those functions within our systems. To protect the sensitive data that belongs to our customers, we have implemented several processes. These processes include but are not limited to, encrypting data and utilizing Secure Hypertext Transfer Protocol (HTTPS).

Clinivex makes every effort to ensure that data is secure. If our processes fail to prevent the theft of sensitive data, we will undertake the following:

  • Customers that any data theft may impact will be notified.
  • Notification that data has been compromised will be given to the vendor bank within 48 hours of obtaining this knowledge.
  • At the customer’s request, we will record the contact information for any impacted financial institution (i.e., credit card issuer) and notify the institution within the same time frame as given above.
  • We will communicate to the customer whatever information may aid their efforts to prevent data theft from causing harm to their organization. This may include an estimate of the number of records, users, or accounts involved.
  • Following any event that involves compromised data, we will collect feedback from the impacted customers. This feedback will adjust this process to serve our customers in any future event better.

Our commitment to Data Security: 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and organizational measures to safeguard and secure the information we collect on this Site. We only retain your Personal Data for as long as it is necessary for us to provide the service you have requested or to which we otherwise have legitimate grounds for holding it (such as customer warranty information).

Our Commitment to Children's Privacy: 

Protecting the privacy of the very young is especially important. For that reason, we never seek to collect or maintain information at our Site from those we know are under 13, and no part of our Site is structured to attract anyone under 13.

Copyright Information: 

Clinivex is not responsible for the content of any linked sites, links contained in a linked site, or any changes or updates to such sites.

Clinivex does not endorse or make any representation regarding any linked sites.

“” and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied.

Updates to this Privacy Notice;

This Privacy Notice may be modified from time to time, at our discretion, and without prior notification to you. Changes to this Privacy Notice can be found on this page and will be effective immediately upon posting to this Site for visitors to review.

If you have questions or concerns about our compliance with this Privacy Statement or wish to find out how Clinivex handles your personal information, please email us at