Customer Support

Clinivex prides itself on being an innovative and customer-focused company that provides our customers with excellent service.

With the vital philosophy of providing high-quality service, timelines, and products at a competitive price Clinivex stands tall above all competitors in this highly regulated industry, and this helps customers achieve the same in their respective markets.

Our customer service department is considered to be the best in the industry, and we continue to go above and beyond for you to maintain that reputation. At Clinivex, we offer personalized attention to each of our clients. We want every point of customer contact to live up to our high standards, whether It is a question on your service via email, valuable product feedback during a telephone call, or we are exchanging ideas on social media. We want to convince you of your expertise and share our passion for science.

Our multi-lingual staff is ready to take your order from Monday through Friday, 09:00 am to 6:00 pm EST

 

Why Choose Us

1

Consistently meeting customers' expectations.

2

Save on shipping costs when you consolidate and save.

3

Professionalism, Patience, and a “Customer-first” attitude.

4

Personalize customer service.

5

Rapid response and fast turnaround time.

6

Dedicated Shipping and customs brokerage team.

7

In-house shipment and back-order monitoring.

8

Temperature-sensitive shipping specialists.

 

We look forward to hearing from you!

Let us know what you require, and we will provide a comparative quote. We are available anytime with help and advice on any issue or quality specification questions.

If you wish to contact us, you can do so by email, telephone, live chat, social media, or contact form. Your query will be answered as soon as possible in any of the cases.

We are here to help you

We are ready to answer a wide range of questions regarding your order, product information, your account, web site features, services that Clinivex offers and any other related questions you may have. Feel free to contact us by filling out the form below. A Clinivex Customer Service Representative will respond to your question in a timely manner.

Fill in the form and we will get in touch with you

Worldwide Helpline

Got questions? +1 (877)-861-1996

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Location

 
Corporate Headquarter

Unit 1504, 88 Corporate Drive, Toronto, Ontario, M1H 3G6, Canada

+1-877-861-1996
 
Lab And Manufacture Locations

Ellsworth Cove, Johns Creek, Georgia, USA

+1-877-861-1996
 
Sales And Inventory Locations

Unit 18, 705 Progress Ave Scarborough, Ontario, M1H 2X1, Canada

+1-877-861-1996
 
Lab And Manufacture Locations

Wuhan Economic and Technological Development Zone, Wuhan, Hubei, China

+1-877-861-1996