Customer Service

Clinivex Enterprise a customer-focused and customer-driven company.

With the key philosophy of providing high quality service and products at a competitive price Clinivex provided quality, brand-name equipment and supplies to laboratories across North America

Our customer service department is considered to be the best in the industry and we continue to go above and beyond for you to maintain that reputation.

Our multi-lingual staff (English, French, Spanish, Mandarin-Chinese, Arabic) is ready to take your order from Monday through Thursday 09:00 am to 6:00 pm EST, and Friday, 9:30 am – 5:00 pm EST.

The best in the business...

  • Save on shipping costs when you consolidate and Save

  • Fast turnaround time - expect a delivery time faster than or comparable to direct shipments from the supplier

  • Open 6 days a week for shipping to eliminate the traditional ‘weekend bottle neck’ common with international shipments

  • Dedicated FedEx® and customs brokerage team – enjoy a worry-free ordering experience!

  • In-house shipment and back order monitoring

  • Temperature-sensitive shipping specialists

  • No spoilage - No worries – Guaranteed